Effective Date: 4 August 2025
At Kholo Dukan Online, powered by Sarjoo Traders, we value your privacy. This Privacy Policy explains how we collect, use, protect, and share your information while you use our multi-vendor eCommerce platform.
When you sign up as a vendor or customer, we collect your name, email, phone number, business/store info, GST number, and payment details. This helps us verify accounts, list products, process orders, and offer support.
We may also collect IP address, browser type, and activity data to improve site performance. Cookies are used to personalize your experience, remember preferences, and analyze usage. You may control cookies via your browser settings.
We use encrypted storage, secure payment gateways, and restricted access to keep your data safe. Your data is never sold or rented. It’s shared only with trusted partners (e.g., delivery or payment services) under strict data-sharing agreements.
Retailers / Vendors must use customer data only for order fulfillment. Misuse (e.g., marketing or resale) is prohibited. Buyers must secure their login info and report unauthorized activity promptly.
You can access, update, or request deletion of your data. To contact us about privacy matters, email support@kholodukanonline.co.in.
This policy may change over time, so review it regularly. By using our platform, you agree to the terms outlined above.