KDO Onboard is a mobile application developed and operated by Sarjoo Traders-Kholo Dukan Online for internal use by authorized staff to register vendors on the Kholodukan Online platform. This policy explains what information is collected through the app, how it is used, and your choices.
Who we are
Sarjoo Traders-Kholo Dukan Online (“we”, “our”, “us”) is the developer and controller for data collected via KDO Onboard.
What data we collect
Through KDO Onboard, our field team may collect and upload vendor and business information needed to create a seller account on Kholodukan Online, including:
- Identity & business details: vendor name, business/shop name, business category.
- Contact details: phone number, email address.
- Addresses & location: business address; optional device/location data when you allow it to pinpoint shop location on map.
- Media & documents: shop photos, logos, and documents (e.g., IDs, licenses/GST, proof of address) as supplied by the vendor.
- App & device diagnostics: crash logs, performance data, and basic device info generated to keep the app secure and reliable.
How we use the data
- Account creation & verification on the Kholodukan Online platform.
- Communication with vendors about their registration and onboarding status.
- Compliance & record-keeping required by marketplace and applicable laws.
- Security, fraud prevention, and diagnostics to protect vendors and our systems.
Legal basis / permission
We process vendor data with the vendor's knowledge and for legitimate business purposes of account creation, service delivery, and compliance.
Sharing of data
We do not sell vendor information. Data may be shared only with:
- Authorized Sarjoo Traders-Kholo Dukan Online personnel and Kholodukan Online administrators,
- Service providers (e.g., secure cloud hosting, analytics/error reporting) under contractual safeguards,
- Government or law-enforcement agencies when legally required.
Data retention
Vendor information is retained for as long as the vendor account is active and as required for legal, accounting, or compliance purposes. Diagnostic logs are retained for a limited period and then deleted or anonymized.
Security
We use reasonable administrative, technical, and physical safeguards to protect data, including encrypted transport (HTTPS), access controls, and least-privilege access for authorized staff.
Your choices & rights
Vendors may request access to, correction of, or deletion of their information, subject to legal requirements. To make a request, use the contact details below.
Children
KDO Onboard is a business app intended for use by adult staff and vendors; it is not directed to children.
International transfers
If data is processed or stored outside your region, we apply safeguards consistent with applicable laws.
Contact us
Sarjoo Traders-Kholo Dukan Online
Website: www.kholodukanonline.co.in
Email: support@kholodukanonline.co.in
Phone: +91 8410112233
Address: G -269, Sector 22, Noida, Top Floor, PIN 201301
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows the latest version.